Shipping Policy
📦 Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
In high demand periods, processing times may take slightly longer.
🌍 Shipping Time
We work with reliable international logistics partners through CJdropshipping to deliver your order safely.
Estimated delivery times:
- United States: 7–15 business days
- Canada: 8–18 business days
- United Kingdom & Europe: 8–20 business days
- Other countries: 10–25 business days
Please note that delivery times may vary depending on customs and local carrier delays.
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your package at any time using the provided tracking link.
💰 Shipping Costs
Shipping costs are calculated at checkout and may vary depending on your location and product.
We sometimes offer free shipping promotions on selected products.
⚠️ Customs & Delays
In rare cases, customs may delay delivery. We are not responsible for delays caused by customs or local postal services.
If your order is delayed beyond the estimated timeframe, please contact our support team.
📩 Contact Us
If you have any questions about your order or shipping status, contact us
otoclearhd@gmail.com
We usually respond within 24–48 hours.